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Your bag's empty 🤦♂️ This ain't the Eco round... Gear up!
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Order before 4pm (Mon-Fri)
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If you'd like to change out a product or amend the delivery address, contact us as soon as possible and we'll get it sorted for you. However, if your order has been picked up from our warehouse or you've received a shipping confirmation email, we'll be unable to change your details at this point.
Yes, as long as the order hasn't been picked up from our warehouse or you've received the shipping confirmation email. If this point has passed, the easiest option is to refuse the delivery when the courier attempts to drop it off, otherwise the order falls under the 'I've changed my mind' category of returns, and you'll need to cover the shipping costs to return the item to us.
In the rare situation that one of the products you've ordered is out of stock, we'll inform you straight away to provide and ETA and aim to offer you an alternative. Of course, you'll be entitled to a refund which you can receive as store credit or credited to your original payment method.
As soon as your gear has been picked up by the courier, your order status will be updated to 'Fulfilled'.
Example 1: Order on a Monday at 5pm, your order will be picked up on Tuesday and set to 'Fulfilled'
Example 2: Order on Friday 5pm, your order will be processed Monday, picked up by the courier on Tuesday and set to 'Fulfilled.
Fore more information on processing times, please see Delivery page.
Orders automatically cancelled and refunded at the point of submission are due to our anti-fraud software operating on the site, which detect suspicous activity and patterns. If you feel this was a mistake, please contact us and we'll arrange an alternative payment method for you.
© Esports Gear Ltd 1337-2020. All rights reserved • Company registered in England. Company No: 10007608 • VAT No: 235 7890 75
All our products are responsibly sourced & shipped within the UK.
We only ship within the United Kingdom
*Please Note: Orders with Express Delivery must be made before 4pm to have your gear delivered to you the next working day - Monday to Friday. Orders are not processed on weekends or bank holidays.
Last orders of the week must be made before 4pm on Thursday to receive your gear on Friday.
Orders made after 4pm on Friday will be processed on Monday, and delivered to your door on Tuesday.
There are many factors that come into play when sizing your mouse, such as shape and grip style, but we've focused on the size of your hand comparitive to the mouse itself.
Length: Measure your hand from the base of your palm to the top of your middle finger.
Width: Measure from the knuckle of your thumb to the edge of your palm.
*These sizes should only be used as a guide, but we would love to hear your feedback on your own personal experience. All mouse sizes shown here at EG are based on this guide.
Make your purchase today and start enjoying what you’ve ordered right away. Pay up to 30 days later and enjoy payment empowerment and peace of mind. No interest. No fees. Ever.
Choose Klarna to pay up to 30 days later and enter simple, top-of-mind information. No need for card numbers or complex information to complete the order.
Your agreed payment period starts when the order is shipped. This means that you can take the time to try your order before buying it without the stress of upfront payment.
You can easily make your payment online or in our app. Once you’ve connected your bank account, debit or credit card, the checkout process is as simple as a single tap.
Hey! 👋 Have a question for us? Take a look through our Help Centre for all information relating to delivery, returns, payments and more.
Question not answered? No problem, either jump on our Discord server or enter your details below and we'll get back to you ASAP!