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Warranty Information

Gear bought over 30 days ago will be covered by the manufacturers warranty.  The simplest and quickest method to resolve your repair/replacement is to contact the manufacturer directly.  Please see table below for direct links to the manufacturers support site. That said, we are still here to help should you have any questions.

Documents manufacturers may need

Proof of purchase: Receipt / Order confirmation / Invoice

Manufacturer Warranty Type Website / Contact Twitter
AKRacing Direct with Manufacturer

uk.akracing.com
Email via website

AOC

Direct with Manufacturer
(
On-Site Swap)

eu.aoc.com
Email via website

Asus Peripherals Direct with Manufacturer

www.asus.com/uk
Email via website

Asus Monitors

Direct with Manufacturer
(On-Site Swap)

www.asus.com/uk
Email via website

Cooler Master Direct with Manufacturer

www.coolermaster.com
Via website (sign up required)

Cougar Direct with Manufacturer

cougargaming.com
Email via website

Ducky Direct with Manufacturer www.duckychannel.com.tw
Email
Endgame Gear Direct with Manufacturer

www.endgamegear-shop.co.uk
Email via website

Glorious PC Gaming Race Direct with Manufacturer

www.pcgamingrace.com
Email via website

Mad Catz Direct with Manufacturer

www.madcatz.com
Email via website

Microsoft Direct with Manufacturer

www.microsoft.com/en-gb
Live support via website

MSI Direct with Manufacturer

www.msi.com
Email

Nitro Concepts Direct with Manufacturer

www.nitro-concepts.co.uk
Email via website

Razer Direct with Manufacturer

www.razer.com/gb-en
Email via website

SteelSeries Direct with Manufacturer

steelseries.com
Email via website

Tecware www.tecware.co
Email
Vertagear Direct with Manufacturer

www.vertagear.com
Email via website

Vortex

www.vortexgear.tw
Email via website

XPG Direct with Manufacturer

xpg.com/en
Email via website

Xtrfy Direct with Manufacturer

xtrfy.com
Email via website

Zowie Peripherals Direct with Manufacturer

zowie.benq.eu/en-uk
Email via website

Zowie Monitors

Direct with Manufacturer
(On-Site Swap)

zowie.benq.eu/en-uk
Email via website


Warranty FAQs

To make a claim under warranty, please use the table on this page for the link to the manufacturer's website/contact, where you'll be able to raise your return directly with the manufacturer.  If you'd like any assistance with this, just .

The length of the warranty can be found on our product page under the 'Tech Specs' section. If the product has been discontinued, take a look at the table on this page to find a link to the manufacturers website, where you'll be able to find the all the relevant information.

Most warranties won't cover general wear and tear or misuse of the product which has resulted in a fault.