Help Centre

We've got you covered

Gear bought over 30 days ago will be covered by the manufacturers warranty.  The simplest and quickest method to resolve your repair/replacement is to contact the manufacturer directly.  Please see table below for direct links to the manufacturers support site. That said, we are still here to help should you have any questions.

Documents manufacturers may need

Proof of purchase: Receipt / Order confirmation / Invoice

Manufacturer Warranty Type Website / Contact Twitter
AKRacing Direct with Manufacturer

uk.akracing.com
Email via website

AOC

Direct with Manufacturer
(
On-Site Swap)

eu.aoc.com
Email via website

Arctic Direct with Manufacturer

www.arctic.de
Email via website

Asus Peripherals Direct with Manufacturer

www.asus.com/uk
Email via website

Asus Monitors

Direct with Manufacturer
(On-Site Swap)

www.asus.com/uk
Email via website

AVerMedia

Direct with Manufacturer

www.avermedia.com/uk
Email via website

Cooler Master Direct with Manufacturer

www.coolermaster.com
Via website (sign up required)

Cougar Direct with Manufacturer

cougargaming.com
Email via website

Ducky Direct with Manufacturer www.duckychannel.com.tw
Email
Endgame Gear Warranty with Esports Gear

www.endgamegear-shop.co.uk

Glorious PC Gaming Race Warranty with Esports Gear

www.pcgamingrace.com

Iiyama Direct with Manufacturer
(On-Site Swap)

www.iiyama.com
Email via website

Mad Catz Direct with Manufacturer

www.madcatz.com
Email via website

Microsoft Direct with Manufacturer

www.microsoft.com/en-gb
Live support via website

Mistel Direct with Manufacturer

www.mistelkeyboard.com/
Contact form via website

MSI Direct with Manufacturer

www.msi.com
Email

Nanoleaf Direct with Manufacturer

www.nanoleaf.me
Support via website

Nitro Concepts Warranty with Esports Gear

www.nitro-concepts.co.uk

Razer Warranty with Esports Gear

www.razer.com/gb-en

Shure Direct with Manufacturer

www.shure.com
Contact form via website

SteelSeries Direct with Manufacturer

steelseries.com
Email via website

Tecware Warranty with Esports Gear www.tecware.co 
Vertagear Direct with Manufacturer

www.vertagear.com
Email via website

Vortex Direct with Manufacturer

www.vortexgear.tw
Email via website

XPG Warranty with Esports Gear

xpg.com/en

Xtrfy Warranty with Esports Gear

xtrfy.com

Zowie Peripherals Direct with Manufacturer

zowie.benq.eu/en-uk
Email via website

Zowie Monitors

Direct with Manufacturer
(On-Site Swap)

zowie.benq.eu/en-uk
Email via website


Warranty FAQs

To make a claim under warranty, please use the table on this page for the link to the manufacturer's website/contact, where you'll be able to raise your return directly with the manufacturer.  If you'd like any assistance with this, just .

The length of the warranty can be found on our product page under the 'Tech Specs' section. If the product has been discontinued, take a look at the table on this page to find a link to the manufacturers website, where you'll be able to find the all the relevant information.

Most warranties won't cover general wear and tear or misuse of the product which has resulted in a fault.