We've got you covered

Gear bought over 30 days ago will be covered by the manufacturers warranty.  The simplest and quickest method to resolve your repair/replacement is to contact the manufacturer directly.  Please see table below for direct links to the manufacturers support site. That said, we are still here to help should you have any questions.

Consumable Items

Please be aware that Mouse skates/feet and grips are regarded as consumable items, and carry a warranty of 30 days from the date you receive the item.

Documents manufacturers may need

Proof of purchase: Receipt / Order confirmation / Invoice

Manufacturer Warranty Type Website / Contact Twitter
Asus Peripherals Direct with Manufacturer

Email via website

Cooler Master Direct with Manufacturer

Via website (sign up required)

Cougar Direct with Manufacturer

Email via website

Ducky Direct with Manufacturer www.duckychannel.com.tw
Endgame Gear Warranty with Esports Gear


Glorious Warranty with Esports Gear


Lamzu Warranty with Esports Gear


Mistel Direct with Manufacturer

Contact form via website

Nitro Concepts Warranty with Esports Gear


NZXT Direct with Manufacturer nzxt.com
Email via Website
Pwnage Warranty with Esports Gear


Razer Warranty with Esports Gear


SteelSeries Direct with Manufacturer

Email via website

Tecware Warranty with Esports Gear www.tecware.co 
Vortex Direct with Manufacturer

Email via website

Xtrfy Warranty with Esports Gear


Warranty FAQs

To make a claim under warranty, please use the table on this page for the link to the manufacturer's website/contact, where you'll be able to raise your return directly with the manufacturer.  If you'd like any assistance with this, just .

The length of the warranty can be found on our product page under the 'Tech Specs' section. If the product has been discontinued, take a look at the table on this page to find a link to the manufacturers website, where you'll be able to find the all the relevant information.

Most warranties won't cover general wear and tear or misuse of the product which has resulted in a fault.