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Your bag's empty 🤦♂️ This ain't the Eco round... Gear up!
Order before 4pm (Mon-Fri)
Buy Now. Pay Later
Pay in 30 days with Klarna
30 Days Returns
Longer return period, as standard
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Gamers Rate Us 'Excellent'
If the product doesn't suit your needs and is unused, you can return it within our 30 days extended returns period and we'll process a full refund for you.
Not to worry, drop us a message using the form below and we'll happily assist.
We recommend having a quick browse at our Returns Policy for more detailed information, prior to following the steps below.
Fill in the form below.
We'll contact you with instructions.
You pack up and send back your gear.
We test it and take care of the rest.
Dead On Arrival/Faulty Under Warranty: We recommend contacting the manufacturer to troubleshoot the problem before arranging a return, to avoid sending non-defective products back and incurring shipping fees.
Simply follow the steps on this page and fill out the returns form (to the left-hand side on desktop or above if you’re viewing on your mobile)
If the product arrives with a fault then we’ll arrange for it to be returned and ship you a new one free of charge*. If you’ve just changed your mind and no longer want the item, then you’ll need to cover the shipping costs to get it back to us.
*Please note: Any product found to be not faulty will be returned to you and you will be charged the cost of the return shipping.
If you notify us within 30 calendar days of receiving the delivery and the product is ‘as new’, unused and it’s original packaging, then you’re entitled to a full refund, switch to a different product we have in stock or store credit - no problem. You’ll just need to cover the shipping costs back to us and make sure you’ve followed the guidelines in our Returns Policy.
Sadly, manufacturers don't provide replacement packaging, so a value may be deducted from your refund for packaging which has been damaged/defaced.
We have a Dead On Arrival (DOA) period of 30 days, so you can return your product(s) for a replacement, store credit or refund, however, please contact us first and one of our specialists will help troubleshoot the problem before you send it back. See our Returns Policy for more info.
We’ve got you covered. If a fault occurs with any of your gear outwith the 30 days Dead On Arrival (DOA) period, then as long as your item is still within the manufacturer’s warranty period, you’re entitled to a warranty repair or replacement, depending on the product. Fill out the form on this page with your details and we’ll take care of the rest.
I'm afraid, we're not able to offer advanced replacements but as soon as we receive the faulty item and confirm the fault, we'll have a new one dispatched immediately.
We’re a team of passionate gamers and we're building an enthusiast hardware community that's growing every single day. We're attracting top gaming brands from around the world and bringing fresh new gaming gear to the UK, with a mission to make it accessible to everyone nationwide.
Building something special and disruptive takes time, so we're hyped to have such an awesome and supportive community along with us for the ride!
© Esports Gear Ltd 1337-2022. All rights reserved • Company registered in England. Company No: 10007608 • VAT No: 235 7890 75
All our products are responsibly sourced & shipped within the UK.
*Please Note: Orders with Express Delivery must be made before 4pm to have your gear delivered to you the next working day - Monday to Friday. Orders are not processed on weekends or bank holidays.
Last orders of the week must be made before 4pm on Thursday to receive your gear on Friday.
Orders made after 4pm on Friday will be processed on Monday, and delivered to your door on Tuesday.
There are many factors that come into play when sizing your mouse, such as shape and grip style, but we've focused on the size of your hand comparitive to the mouse itself.
Length: Measure your hand from the base of your palm to the top of your middle finger.
Width: Measure from the knuckle of your thumb to the edge of your palm.
*These sizes should only be used as a guide, but we would love to hear your feedback on your own personal experience. All mouse sizes shown here at EG are based on this guide.
When you're looking to switch out your skates, you’ll need to choose replacements that fit your specific model of mouse due to each mouse having a different layout on its base where the skates are installed. The exception being brands who use the same mouse chassis for multiple models, but that will be mentioned on the skates product description.
Once you have your replacement mouse skates in hand, it's now time to remove your old ones from the base of the mouse. There are a few different methods to do this, but we’ll cover the main, most reliable method (in our opinion):
Method: Hairdryer & Spudger (removal tool)
This method involves using the hairdryer to heat up the glue underneath the mouse feet. Once the glue has been heated long enough, use a spudger (a flat plastic tool with a sharp end) or a knife to scrape underneath the feet to peel them off — be careful if using a knife! Be careful when using the hairdryer too, as you want to avoid overheating the mouse, which can cause damage to your mouse (plastic melting or warping) and also cause injury to yourself, so proceed with caution.You can use the spudger or knife on its own without using the hairdryer, especially if you're unsure of how long to heat the feet up by. This may leave traces of glue on the bottom of the mouse however, which will need to be removed before attaching the new mouse feet.
Installing your new skates
Once you have removed all the old skates from the base your mouse, give the surface a clean by using rubbing alcohol (Isopropyl). This will remove any excess adhesive that may still be present. Leave the mouse to dry, and then it's time to apply the new ones.Almost all aftermarket mouse skates will be a simple case of peeling and sticking onto the mouse, ensuring the feet are applied evenly to prevent any air bubbles from appearing.
Make your purchase today and start enjoying what you’ve ordered right away. Pay up to 30 days later and enjoy payment empowerment and peace of mind. No interest. No fees. Ever.
Choose Klarna to pay up to 30 days later and enter simple, top-of-mind information. No need for card numbers or complex information to complete the order.
Your agreed payment period starts when the order is shipped. This means that you can take the time to try your order before buying it without the stress of upfront payment.
You can easily make your payment online or in our app. Once you’ve connected your bank account, debit or credit card, the checkout process is as simple as a single tap.
Please note that the product images used are for illustrative purposes only and may differ slightly from the actual product.
We recommend getting in touch with us if you'd like to confirm the exact specification before ordering.
Hey! 👋 Have a question for us? Take a look through our Help Centre for all information relating to delivery, returns, payments and more.
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