Limited Drop: MP510 XL Desk Pad
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The simplest way to find the status of your order is to login to your account and check the order page.
"I didn't create an account", you say? How are you meant to keep up to date with all the latest and greatest news?! Not to worry, scroll down for an explanation on all the stages of your order and the notifications you'll receive.
As soon as your order is successfully placed, you'll receive the confirmation email laying out all the details of your order, from items purchased, delivery address, payment method and more.
Your order will then be reviewed by our team and sent down to our warehouse, ready to be picked, packed and passed to the courier!
Once our courier has picked up your gear from the warehouse, you'll be informed by email. At this stage, I'm afraid it's too late to make any changes to your order, please check the FAQs on this page for more details on the options.
We'll add tracking details to your order as soon as we receive it from the courier, at which time you'll receive a notification. Please bear in mind that tracking often takes a few hours to update from initially being picked up from our warehouse and in some cases will be added the following morning depending on the pickup time.
*Please Note: Orders made after 4pm Monday to Friday will be processed and picked up by the courier the next working day. Orders are not processed on weekends or bank holidays.
© Esports Gear Ltd 1337-2020. All rights reserved • Company registered in England. Company No: 10007608 • VAT No: 235 7890 75
All our products are responsibly sourced & shipped within the UK.
We only ship within the United Kingdom
*Please Note: Orders with Express Delivery must be made before 4pm to have your gear delivered to you the next working day - Monday to Friday. Orders are not processed on weekends or bank holidays.
Last orders of the week must be made before 4pm on Thursday to receive your gear on Friday.
Orders made after 4pm on Friday will be processed on Monday, and delivered to your door on Tuesday.
There are many factors that come into play when sizing your mouse, such as shape and grip style, but we've focused on the size of your hand comparitive to the mouse itself.
Length: Measure your hand from the base of your palm to the top of your middle finger.
Width: Measure from the knuckle of your thumb to the edge of your palm.
*These sizes should only be used as a guide, but we would love to hear your feedback on your own personal experience. All mouse sizes shown here at EG are based on this guide.
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Your agreed payment period starts when the order is shipped. This means that you can take the time to try your order before buying it without the stress of upfront payment.
You can easily make your payment online or in our app. Once you’ve connected your bank account, debit or credit card, the checkout process is as simple as a single tap.
Hey! 👋 Have a question for us? Take a look through our Help Centre for all information relating to delivery, returns, payments and more.
Question not answered? No problem, either jump on our Discord server or enter your details below and we'll get back to you ASAP!