Delivery Information

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Delivery Services (UK Only)

🚚 Christmas Delivery Schedule

Orders placed AFTER 4pm on: Friday 16th Dec. (Free Delivery), Monday 19th Dec. (No-Rush/Tracked Delivery), and Wednesday 21st Dec. (Express Delivery) will be delivered in January.

Note: Some items may arrive earlier, but we can't guarantee this. Read More

Service (Mon-Fri)* Time Cost
UK Mainland
Express* MOST POPULAR Next Working Day £4.99
Standard 2-3 Working Days £2.99
Royal Mail Tracked
(on selected small items)
2-3 Working Days £2.99
FREE Royal Mail Untracked
(on selected small items)
4-5 Working Days Free
FREE No-Rush
(on selected larger items)
4-5 Working Days Free
UK Highlands and Islands
Royal Mail Tracked
(on selected small items)
2-3 Working Days £2.99
FREE Royal Mail Untracked
(on selected small items)
4-5 Working Days Free
N. Ireland, Highlands & Isles 2-4 Working Days £19.99
Please Note: This is Isles within the United Kingdom only, it does NOT include islands such as the Republic of Ireland, Isle of Man, Jersey, Guernsey.

*Please Note: Orders with Express Delivery must be made before 4pm to have your gear delivered to you the next working day - Monday to Friday. Orders are not processed on weekends or bank holidays.

Last orders of the week must be made before 4pm on Thursday to receive your gear on Friday.

Orders made after 4pm on Friday will be processed on Monday, and delivered to your door on Tuesday.


How it works

1

Order your gear before 4:00pm and select Express Delivery.

2

Your gear is safely packed & collected from our warehouse.

3

Your gear travels through the night while you catch some Z's 😴.

4

Game time! Our courier delivers it the next working day.


Express Delivery Exclusions

If you live in the Highlands or Islands, our 'Express' delivery service may NOT be available to you.

Area Post Code Service
Aberdeen & Northern Highlands AB31-AB56
IV1 - IV63
2 Working Days
Argyll, Arran, Dundee & Northern Highlands FK17 - FK21
KA27 - KA28
PA20 - PA78
PH15 - PH50
2 Working Days
Northern Ireland BT 2-4 Working Days
Orkney and Shetland & Northern Highlands KW0 - KW17
ZE1 - ZE3
2-4 Working Days
Northern Highlands HS1 - HS9 2-4 Working Days

Delivery FAQs

Order before 4pm Monday to Friday to receive your gear on the next working day.

Example: Order on Monday at 3pm and your order will be processed and shipped same-day to be with you on Tuesday. Or place your order after 4pm on Friday and it will be processed and shipped on Monday to be with you on Tuesday

We have warehouses across the UK to allow us to provide the best range of gaming gear, it means we use a selection of couriers, depending on which warehouse your gear ships from.

This also means that some items don't have the option of 'Express Delivery', so they default to our standard 2-3 Working Days service. This is something we're always looking to improve and our team are working hard to offer Express Delivery on more items in future.

Express Delivery:
Example 1: Order on a Monday at 2pm, your order will be processed and shipped the same day, and will be with you on Tuesday.

Example 2: Order on a Monday at 5pm, your order will be processed and shipped the next day, and will be with you on Wednesday.

No Rush Delivery:
Example 1: Order on a Monday at 2pm, your order will be processed and shipped the same day, and will be with you between Wednesday and Thursday.

Example 2: Order on a Monday at 5pm, your order will be processed and shipped the next day, and will be with you between Thursday and Friday.

For now, we’re focusing on providing the UK with the best selection of premium gaming gear and kickass service and support. One day we’ll take on the world 😉

I’m afraid not. We don’t currently offer a weekend delivery option, but this may change in the future.

Yes. You’ll receive an email notification when your gear leaves our warehouse and one more once courier tracking is added to your order. You can also check for tracking updates at any time on our Track Your Order page.

If you’ve received your ‘Order Shipped’ email, this means your gear has been picked up by the courier from our warehouse. You’ll then receive an email once tracking has been added to your order later that evening, or in some cases the following morning depending on the courier. Please keep an eye out on the Track Your Order page for updates.

It can take a few hours for tracking to be updated by the courier and in some cases it will be available the following morning. You’ll get a notification when tracking is added, and you can keep an eye on the Track Your Order page.

These come directly from Royal Mail via email/SMS. You should receive this within 2 working days of receiving your order shipping notification email. If you have'nt received this within the 2 working days then please contact us and we will look into this for you.

We currently use DPD as our main shipping partner for large items, and Royal Mail for small items (Mouse skates and grips). We also use TNT (FedEx), UPS, and EVRi.

Usually, yes! To get you the best price and availability, sometimes we source our products directly from the vendor or distribution partners, so on rare occasions, you may receive more than one delivery for your gear. Don’t worry, you won’t be charged any extra - you’ll get our supercheap flat rate delivery fee as normal.

Our courier will attempt redelivery on the following 2 consecutive working days (Mon-Fri). If this doesn’t suit, please refer to the calling card (paper slip) that the courier leaves to say they missed you, and simply follow the instructions on there to re-arrange the delivery to suit your availability.

In the very unlikely situation where an item is missing from your order, please contact us within 48 hours of delivery and we’ll investigate for you. Our warehouses use cutting-edge camera and weight technology to confirm which items are packed in the box by our team before it leaves the building, so don’t worry, we’ve got you covered.