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Delivery

We only ship within the United Kingdom UK Flag

Service (Mon-Fri)* Time Cost
No Rush Delivery 2-3 Working Days £5.47
Express Delivery* MOST POPULAR Next Working Day £6.99
N. Ireland & Isles Delivery 2-4 Working Days £19.99

 

*Please Note: Orders with Express Delivery must be made before 4pm to have your gear delivered to you the next working day - Monday to Friday. Orders are not processed on weekends or bank holidays.

Last orders of the week must be made before 4pm on Thursday to receive your gear on Friday.

Orders made after 4pm on Friday will be processed on Monday, and delivered to your door on Tuesday.

Express Delivery Exclusions

If you live beyond the wall (Highlands and Islands) our Express service may not be available to you 😱
Area Post Code Service
Aberdeen & Northern Highlands AB31-AB56
IV1 - IV63
2 Working Days
Argyll, Arran, Dundee & Northern Highlands FK17 - FK21
KA27 - KA28
PA20 - PA78
PH15 - PH50
2 Working Days
Northern Ireland BT 2 Working Days
Orkney and Shetland & Northern Highlands KW0 - KW17
ZE1 - ZE3
2-4 Working Days
Northern Highlands HS1 - HS9 2-4 Working Days

 

Have more Delivery questions? Find the answer in our Help Centre.


Delivery FAQs

Order before 4pm Monday to Friday to receive your gear on the next working day.

Example: Order on Monday at 3pm and your order will be processed and shipped same-day to be with you on Tuesday. Or place your order after 4pm on Friday and it will be processed and shipped on Monday to be with you on Tuesday

Express Delivery:
Example 1: Order on a Monday at 2pm, your order will be processed and shipped the same day, and will be with you on Tuesday.

Example 2: Order on a Monday at 5pm, your order will be processed and shipped the next day, and will be with you on Wednesday.

No Rush Delivery:
Example 1: Order on a Monday at 2pm, your order will be processed and shipped the same day, and will be with you between Wednesday and Thursday.

Example 2: Order on a Monday at 5pm, your order will be processed and shipped the next day, and will be with you between Thursday and Friday.

For now, we’re focusing on providing the UK with the best selection of premium gaming gear and kickass service and support. One day we’ll take on the world 😉

I’m afraid not. We don’t currently offer a weekend delivery option, but this may change in the future.

Yes. You’ll receive an email notification when your gear leaves our warehouse and one more once courier tracking is added to your order. You can also check for tracking updates at any time on our Track Your Order page.

If you’ve received your ‘Order Shipped’ email, this means your gear has been picked up by the courier from our warehouse. You’ll then receive an email once tracking has been added to your order later that evening, or in some cases the following morning depending on the courier. Please keep an eye out on the Track Your Order page for updates.

It can take a few hours for tracking to be updated by the courier and in some cases it will be available the following morning. You’ll get a notification when tracking is added, and you can keep an eye on the Track Your Order page.

We currently use DPD as our main shipping partner, but also use TNT (FedEx), UK Mail (DHL), and Parcel Force.

Usually, yes! To get you the best price and availability, sometimes we source our products directly from the vendor or distribution partners, so on rare occasions, you may receive more than one delivery for your gear. Don’t worry, you won’t be charged any extra - you’ll get our supercheap flat rate delivery fee as normal.

Our courier will attempt redelivery on the following 2 consecutive working days (Mon-Fri). If this doesn’t suit, please refer to the calling card (paper slip) that the courier leaves to say they missed you, and simply follow the instructions on there to re-arrange the delivery to suit your availability.

In the very unlikely situation where an item is missing from your order, please contact us within 48 hours of delivery and we’ll investigate for you. Our warehouses use cutting-edge camera and weight technology to confirm which items are packed in the box by our team before it leaves the building, so don’t worry, we’ve got you covered.