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Your bag's empty 🤦♂️ This ain't the Eco round... Gear up!
Express Delivery*
Order before 4pm (Mon-Fri)
Buy Now. Pay Later
Pay in 3 with PayPal
30 Days Returns
Longer return period, as standard
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Order before 4pm Monday to Friday to receive your gear on the next working day.
Example: Order on Monday at 3pm and your order will be processed and shipped same-day to be with you on Tuesday. Or place your order after 4pm on Friday and it will be processed and shipped on Monday to be with you on Tuesday
We have warehouses across the UK to allow us to provide the best range of gaming gear, it means we use a selection of couriers, depending on which warehouse your gear ships from. This also means that some items don't have the option of 'Express Delivery', so they default to our standard 2-3 Working Days service. This is something we're always looking to improve and our team are working hard to offer Express Delivery on more items in future.
Express Delivery:Example 1: Order on a Monday at 2pm, your order will be processed and shipped the same day, and will be with you on Tuesday.
Example 2: Order on a Monday at 5pm, your order will be processed and shipped the next day, and will be with you on Wednesday.
No Rush Delivery:Example 1: Order on a Monday at 2pm, your order will be processed and shipped the same day, and will be with you between Wednesday and Thursday.
Example 2: Order on a Monday at 5pm, your order will be processed and shipped the next day, and will be with you between Thursday and Friday.
For now, we’re focusing on providing the UK with the best selection of premium gaming gear and kickass service and support. One day we’ll take on the world 😉
I’m afraid not. We don’t currently offer a weekend delivery option, but this may change in the future.
Yes. You’ll receive an email notification when your gear leaves our warehouse and one more once courier tracking is added to your order. You can also check for tracking updates at any time on our Track Your Order page.
If you’ve received your ‘Order Shipped’ email, this means your gear has been picked up by the courier from our warehouse. You’ll then receive an email once tracking has been added to your order later that evening, or in some cases the following morning depending on the courier. Please keep an eye out on the Track Your Order page for updates.
It can take a few hours for tracking to be updated by the courier and in some cases it will be available the following morning. You’ll get a notification when tracking is added, and you can keep an eye on the Track Your Order page.
We currently use DPD as our main shipping partner, but also use TNT (FedEx), UK Mail (DHL), and Parcel Force.
Usually, yes! To get you the best price and availability, sometimes we source our products directly from the vendor or distribution partners, so on rare occasions, you may receive more than one delivery for your gear. Don’t worry, you won’t be charged any extra - you’ll get our supercheap flat rate delivery fee as normal.
Our courier will attempt redelivery on the following 2 consecutive working days (Mon-Fri). If this doesn’t suit, please refer to the calling card (paper slip) that the courier leaves to say they missed you, and simply follow the instructions on there to re-arrange the delivery to suit your availability.
In the very unlikely situation where an item is missing from your order, please contact us here within 48 hours of delivery and we’ll investigate for you. Our warehouses use cutting-edge camera and weight technology to confirm which items are packed in the box by our team before it leaves the building, so don’t worry, we’ve got you covered.
*Please Note: Orders with Express Delivery must be made before 4pm to have your gear delivered to you the next working day - Monday to Friday. Orders are not processed on weekends or bank holidays.
Last orders of the week must be made before 4pm on Thursday to receive your gear on Friday.
Orders made after 4pm on Friday will be processed on Monday, and delivered to your door on Tuesday.
There are many factors that come into play when sizing your mouse, such as shape and grip style, but we've focused on the size of your hand comparitive to the mouse itself.
Length: Measure your hand from the base of your palm to the top of your middle finger.
Width: Measure from the knuckle of your thumb to the edge of your palm.
*These sizes should only be used as a guide, but we would love to hear your feedback on your own personal experience. All mouse sizes shown here at EG are based on this guide.
When you're looking to switch out your skates, you’ll need to choose replacements that fit your specific model of mouse due to each mouse having a different layout on its base where the skates are installed. The exception being brands who use the same mouse chassis for multiple models, but that will be mentioned on the skates product description.
Once you have your replacement mouse skates in hand, it's now time to remove your old ones from the base of the mouse. There are a few different methods to do this, but we’ll cover the main, most reliable method (in our opinion):
Method: Hairdryer & Spudger (removal tool)
This method involves using the hairdryer to heat up the glue underneath the mouse feet. Once the glue has been heated long enough, use a spudger (a flat plastic tool with a sharp end) or a knife to scrape underneath the feet to peel them off — be careful if using a knife! Be careful when using the hairdryer too, as you want to avoid overheating the mouse, which can cause damage to your mouse (plastic melting or warping) and also cause injury to yourself, so proceed with caution.You can use the spudger or knife on its own without using the hairdryer, especially if you're unsure of how long to heat the feet up by. This may leave traces of glue on the bottom of the mouse however, which will need to be removed before attaching the new mouse feet.
Installing your new skates
Once you have removed all the old skates from the base your mouse, give the surface a clean by using rubbing alcohol (Isopropyl). This will remove any excess adhesive that may still be present. Leave the mouse to dry, and then it's time to apply the new ones.Almost all aftermarket mouse skates will be a simple case of peeling and sticking onto the mouse, ensuring the feet are applied evenly to prevent any air bubbles from appearing.
Job done.
Buy now and pay later with Pay in 3.Choose Pay in 3 at checkout where PayPal is available, and enjoy the power to split your purchase into three interest-free payments, with no set up fees or charges.* It’s a great way to help you stay in control of your budget.
1 / Check out with PayPal
2 / Choose "Pay in 3" and complete your purchase.
3 / Make the first payment now, the rest in two payments every month on the same date.
It’s an interest free loan. With Pay in 3, there’s no interest and no set up fees.*
Get a decision in seconds. You won’t have to wait to see if you’re approved.
It’s backed by PayPal. Your purchases are covered by the same security and Buyer Protection you already enjoy from PayPal**.
Pay in 3 eligibility is subject to status and approval. UK residents only. Pay in 3 is a form of credit, may not be suitable for everyone and use may affect your credit score.
Please note that the product images used are for illustrative purposes only and may differ slightly from the actual product.
We recommend getting in touch with us if you'd like to confirm the exact specification before ordering.
Hey! 👋 Have a question for us? Take a look through our Help Centre for all information relating to delivery, returns, payments and more.
Question not answered? No problem, either jump on our Discord server or enter your details below and we'll get back to you ASAP!
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